Answers to Frequently Asked Tenant Questions
When is my rent due?
Your rent is ALWAYS due on the first day of the month. Your rent is late as of midnight on the first, but we give you a grace period until the 5th. Late charges would begin on the 6th.
What forms of payment do you accept?
We accept cashier checks, checks or money orders by mail. We also accept online ACH payments.
How do I request maintenance?
To submit a maintenance request please use your online resident portal.
What happens when my lease is up?
You are required to give us 30-60 days notice to Vacate. Our office will contact you 61-90 days before your lease expiration and will send you Renewal Offer if applicable.
KCP Real Estate and Property Management understands that pets are an important part of many households. As such, we are pleased to offer pet-friendly rentals subject to the following policy:
Pet Screening
All pets must be screened through petscreening.com prior to move-in and upon each lease renewal. This screening process helps ensure the safety and well-being of all residents and pets within our community. The pet owner is responsible for all fees associated with the screening process. The screening will result in a “Paw Score” from 1 to 5 for each pet, which will determine the refundable pet deposit amount:
Paw Score 1-2: $500 pet deposit
Paw Score 3: $350 pet deposit
Paw Score 4-5: $200 pet deposit
Pet Restrictions
To maintain a safe and enjoyable environment for all residents, the following restrictions apply:
Breed Restrictions: We do not allow Rottweilers or Pitbulls.
Weight Restrictions: Pets must weigh under 75 lbs at their adult weight.
Number of Pets: Each household is limited to a maximum of two (2) pets.
Emotional Support Animals (ESAs)
We comply with HUD guidelines and the Americans with Disabilities Act (ADA) regarding emotional support animals. If you require an ESA, documentation from a registered healthcare provider confirming the need for the animal as an emotional support for your disability is required. ESA’s are not subject to pet rent or the above pet restrictions but are subject to the pet screening process.
Pet Addendum
Tenants with approved pets will be required to sign a Pet Addendum to their lease agreement, outlining specific rules and regulations regarding pet ownership within the property.
Additional Considerations
Pet Rent: A monthly pet rent will be charged per pet. The amount will be specified in your lease agreement.
Vaccinations: All pets must be up-to-date on their vaccinations and provide proof from a licensed veterinarian.
Failure to Comply
Failure to comply with this pet policy or the Pet Addendum may result in lease termination or other legal action. We reserve the right to amend this policy at any time.
Questions?
If you have any questions regarding our pet policy, please contact our office. We are happy to assist you in finding the perfect pet-friendly home!
Disclaimer: This policy is intended for informational purposes only and does not constitute legal advice. Please refer to your lease agreement and Pet Addendum for specific details regarding pet policies and restrictions.